The typical American has better places to be than waiting in a doctor's office seeking treatment. But thanks to the availability of free health insurance quotes and the options coverage provides, they're more appreciative and attuned to physicians' bedside manner, a newly released poll suggests.
Nearly 90 percent of patients who have paid a visit to their doctor in the last 12 months says that they had a good experience, according to a recent survey conducted by Harris Poll. That's up from approximately 85 percent when a similar study was performed in 2012.
Additionally, many of these same respondents indicated that their most recent visit exceeded their expectations. Close to 55 percent said they were very satisfied with the care they received.
"Satisfaction with hospital services appear to rise with age."
There were several themes observed in what factors influenced satisfaction. For instance, patients' tended to be happier with how things went depending on how old they were. Among "matures," or those who are 70 years of age or older, 7 in 10 were satisfied, Harris reported from the survey. Meanwhile, the 18- to 35-year-old millennials were the least likely to feel this way at just under 50 percent.
8 in 10 say expertise is 'very important'
As for what factors played a role in the survey participants' overall contentment, the top contributors included their doctor's overall knowledge, training and expertise, according to Harris. Doctors' competence was given the most weight as 85 percent described it as "very important."
Due in part to the Affordable Care Act, more Americans have health insurance today. This gives consumers the financial wherewithal to pay for medical services. The Internet is contributing to enhanced health care access, the poll revealed. Approximately 1 in 4 said that they were able to reach their doctor's office through an online channel. That's up from 17 percent in 2012.
That being said, they still represent a minority who have this capability. Almost 6 in 10 said that online access to their medical records wasn't an option for them, Harris Poll revealed from the survey.
The online survey was conducted last September by The Harris Poll. Approximately 2,370 U.S. adults took part over a week-long period.
Uninsured rate down 10 percent in Arkansas
The pace at which Americans are pursuing health insurance estimates is leading to a dramatic drop in uninsured levels across the country. This is apparent in some states more than others. For instance, in Arkansas, almost one-quarter of the Razorback State didn't have health insurance in 2013, according to Gallup survey details. Since then, the percentage of residents without coverage has fallen by almost 10 percent. In nearby Kentucky, the uninsured rate was 20 percent in 2013. Now it's 12.5 percent.